PRIVACY, POLICIES AND LEGAL
RHEMAFi, LLC is in the business of providing telecommunication solutions, products services and technical support. Telecommunication technology has advanced a great deal and the amount of information collected about you has been increasing. We value your privacy a great deal and our company is all bout 100% trust.
We at RHEMAFi, LLC as your Solutions and Support provider are very concerned about your privacy as well as any confidential information that we obtain from you. Information that we may and will eventually know would include your name, home address, work address, all your telephone numbers, e-mail addresses, ages of you, your family members, your employees, your kids name, social security numbers, bank account numbers, credit card numbers, passwords, pin numbers, knowledge of type of computer data you have, network security settings, your net worth, medical charts/reports and any other information that pertains to you, your family, your business or your employees or anyone else that is associated with your Information Technology Account.
Unless stated in a service's terms and conditions, all subscription based services do not contain any termination fees. Any fees that are accessed for terminating your service will only be applied to promotional items covered by your plan or resources that you have used but not yet earned. Services canceled are not eligible by Client to be reinstated or place new order for 9 months.
All fees that have been paid are non-refundable and termination of a service will end as of 23:59:59 on the last calendar day of the calendar month that services have been paid for. Account information is kept in our records for up to two years from the termination date. Any personal, backup, website or any other types of data stored for Client will be deleted from our servers following sixty days of account "inactive" or "suspended" status. Client may request to reinstate or reorder service if they request it within forty-five days of cancellation notice received by us.
RHEMAFi, LLC maintains operational policies prohibiting the disclosure of customer information without the customer's express consent except as required to comply with a pending criminal investigation, a court order, search warrant, summons, discovery request, subpoena, or other legal process served on RHEMAFi, LLC. If you require information regarding a RHEMAFi, LLC customer you must transmit a proper request to our subpoena compliance representative set forth below.
RHEMAFi, LLC will provide only such information as required or permitted by law. Pursuant to the Electronic Communications Privacy Act, 18 U.S.C. 2701 et, seq., RHEMAFi, LLC is prohibited from providing the contents of emails or other electronic communications except under very limited circumstances. Generally a subpoena is required, however for some information a court order or warrant is necessary. Please review applicable federal law before submitting requests for subscriber information.
Retention of Customer Data
RHEMAFi, LLC does not guarantee the existence, accuracy, or regularity of its backup services. Therefore, RHEMAFi, LLC does not retain copies of deleted or sent emails or email logs, although such emails or related information may be available via archived files for a limited period of time. RHEMAFi, LLC does not retain access to electronic communications which are downloaded to the customer's computer or mobile device.
Due to data storage capacity concerns, all websites, all contents contained therein and any archival copy of the same are deleted within seven (7) to ten (10) business days of cancellation or termination of the account. This material is permanently and irrevocably deleted and such files can thereafter no longer be recovered under any circumstances.
Service of Subpoenas and Other Legal Process
RHEMAFi, LLC Florida is headquartered in Lakeland, Polk county, FL. In an effort to cooperate with law enforcement and the judicial system, you may transmit your information requests via mail, or personal delivery to the following:
502 E Main St
Lakeland, FL 33801
We reserve the right to require formal service of process in any given case. Nothing contained herein shall constitute a waiver of service of process or consent to jurisdiction by the courts outside of the State of Florida.
Notice to Customers
RHEMAFi, LLC reserves the right to notify its customer prior to responding to a civil or administrative subpoena and to delay compliance for up to ten (10) calendar days, in order to allow its customer to move to quash the subpoena or obtain a protective order from a court of competent jurisdiction, except in emergency circumstances or where otherwise required by law. Confidentiality is required by law when complying with criminal investigations and/or grand jury matters.
Costs of Compliance
RHEMAFi, LLC will comply with civil subpoenas only upon payment of its expenses, as follows:
Media Storage Devices (e.g. - CD, DVD, portable drives, etc.): Actual cost.
Mailing / Document Delivery: Actual cost.
Other Costs: Rate determined as incurred.
RHEMAFi, LLC also reserves the right to charge an administration fee to the affected customer, the amount of which is within RHEMAFi, LLC's sole discretion.
Release of Customer Data in Other Circumstances
Notwithstanding the foregoing, RHEMAFi, LLC reserves the right to disclose customer information when we, in our sole discretion, believe that it is reasonable to do so. Such circumstances include, but are not limited to the following:
- Satisfy any legal obligation;
- Investigate fraud;
- Maintain the security of our system(s), servers, datacenters, or properties;
- Operate our services properly;
- Protect ourselves, our customers, and the general public. We specifically reserve the right to disclose any and all necessary information to law enforcement in the event of ongoing criminal activity involving our system, illegal use of our system, and/or child exploitation investigations.